Despite the fact that some of the ships in the Disney Cruise Line fleet have returned home, they won’t be setting sail anytime soon. DCL has now canceled all sailings through February 2021.
As to be expected due to the COVID-19 pandemic, Disney Cruise Line has chosen not to begin sailing soon. On Friday, they canceled all sailings which had departure dates through February 28, 2021.
Emails have been and are being sent out to guests who had bookings scheduled during the canceled dates.
Our team at Disney Cruise Line remains focused on the health and well-being of our Guests and team members. We are continuing to carefully review the guidance from the U.S. Centers for Disease Control and Prevention and are working toward resuming operations.
In light of this cancellation, we are offering affected Guests who have paid their reservation in full the choice of a 125% future cruise credit to be used for a future sailing prior to May 31, 2022, or a full refund. The credit has automatically been added to your clients’ account, and can be applied as a payment option when booking a new reservation online at DisneyTravelAgents.com. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.
As we continue to refine our protocols for our eventual return to service, we have decided to cancel all departures through February 28, 2021. Sailings are cancelled onboard the Disney Magic through February 25; the Disney Wonder and Disney Dream through February 26; and the Disney Fantasy through February 27.
Guests booked on affected sailings who have paid their reservation in full will be offered the choice of a cruise credit to be used for a future sailing or a full refund. Guests who have not paid their reservations in full will automatically receive a refund of what they have paid so far. Affected Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps.
Guests who’ve booked their reservation through a travel agent should contact them directly with any questions. Those who’ve booked directly with Disney Cruise Line and have questions after receiving their email should call (866) 325-6685 or (407) 566-7797.
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