Some guests are experiencing issues at the bungalows of Disney’s Polynesia Village Resort, and it’s not a good one for the Florida summer. There have been some issues with the air conditioning sytem in the bungalows which is obviously making for some problems.
As with any problems or refurbishments at Disney resorts, letters are being mailed out to those who have upcoming stays in the bunglows. Here is what those Guests are receiving:
Aloha and Welcome Home!
We are delighted you have chosen to spend your vacation at Disney’s Polynesian Villas & Bungalows.
Before your arrival, we would like to make you aware that we are experiencing intermittent challenges with the air conditioning in our bungalows. We have added temporary air conditioning units to the master bedrooms that helps bring the rooms to a comfortable temperature until a permanent solution can be implemented.
We apologize for this inconvenience and are committed to providing a wonderful experience. Therefore, we will offer a daily housekeeping service and will be waiving the associated fee during your stay.
Should you need assistance with your reservation, please contact Disney Vacation Club Member Services at 800-800-9800 or 407-566-3800 between the hours of 9:00am-7:30pm (ET) Monday through Friday or 9:00am-5:30pm (ET) Saturday and Sunday. One of our Vacation Advisors will be happy to assist you.
Thank you for being a valued part of the Disney Vacation Club family. We eagerly await your arrival and wish you a truly magical stay!
Sincerely,
Victor Yordan
General Manager of Disney’s Polynesian Villas & Bungalows Resort
Obviously, they are trying to rectify the problem as best they can for those currently staying in the bungalows, but it’s also a major inconvenience. Guests have had to let their complaints known as it isn’t feasible for them to stay in the bungalows without air conditioning and even more so at the rates that are paid nightly.
Hopefully, this situation is fixed soon.
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