Walt Disney World Releases Additional Details Regarding Closure – Annual Passes, Refund Policies, More

The closure of Walt Disney World Resort due to the Coronavirus threat came very suddenly for everyone. A lot of questions remained unanswered on Thursday evening, but more details and updates have now come forth.

walt disney world coronavirus closure

A lot of guests have wondered just how things would work with this closure in regards to refunds, rescheduling, dining reservations, and the like. There have also been questions about Annual Passes and the days missed due to the closure.

Well, Disney has released this additional information to calm as many nerves as possible with information answering your closure questions:

In an abundance of caution, and in the best interest of our Guests and Cast Members, we are proceeding with the closure of our theme parks at Walt Disney World Resort, beginning March 16, through the end of the month.

The Walt Disney Company will pay its Cast Members during that closure period.

Disney Resort hotels and Disney Springs will remain open until further notice.

We will continue to stay in close contact with appropriate officials and health experts.

Below, you’ll find information on impacts to current and upcoming plans. Please continue to check this page for additional updates.

TICKETS

May I get a refund on my ticket?
Unexpired multi-day theme park tickets with unused days, or date-specific theme park tickets with a start date on or before March 31, 2020 will automatically be extended to use any date through December 15, 2020. If you are unable to visit by December 15, 2020 you may apply the value of a wholly unused ticket toward the purchase of a ticket for a future date.

Florida Resident Discover Disney Tickets may be used through July 31, 2020.

Guests who have purchased tickets for Disney After Hours, Disney Villains After Hours and Disney Early Morning Magic from March 16, 2020 through March 31, 2020 will be automatically refunded.

ANNUAL PASSES

How does the closure of Walt Disney World impact annual passes?
Walt Disney World annual passes will be extended by the number of days the parks are closed, March 16, 2020 through March 31, 2020.

RESORTS

I have a future stay at a Disney Resort hotel while the park is closed. What does that mean for my vacation?
Guests who have not checked in for stays between March 16, 2020 through March 31, 2020 may modify or cancel their Disney Resort room reservation or Walt Disney Travel Company package up to their original check-in date. If no action is taken, Disney will automatically process a refund to the original form of payment within seven days of the original check-in date. If you did not book through Disney directly, please contact your travel professional.

What if I want to cancel a Disney Resort hotel reservation after the parks reopen?
We will waive all Disney imposed change and cancellation fees up to the date of check-in through June 30, 2020.

DINING & OTHER EXPERIENCES

I have a pre-paid dining reservation or experience reservation like Droid Depot during the time when the parks are closed. Will I receive a refund?
Yes. All pre-paid dining and experience reservations will be automatically refunded if scheduled between March 16, 2020 through March 31, 2020.

What happens to dining reservations that required a credit card at the time of booking?
Reservations made at locations impacted by the closure will not be charged a cancellation or no-show fee.

See Also:

Make sure to get in touch with My Mickey Vacation Travel so they can give you even more details and take all the stress out of planning to create the magic for you.

They will make sure to connect all the dots and get everything in order for your next Disney Cruise Line, Walt Disney World, Disneyland, or any Disney Destination vacation while saving you time, stress, and money.

Join the “I’m So Disney…” group on Facebook to discuss this and many other Disney things with anyone and everyone. Be sure to follow Doctor Disney on Twitter and Instagram as well.

Comments

  1. Cheryl Bakken says

    Will this do anything for the weekend annual pass.Or will it change the blackout dates
    O

  2. How often will Disney update park closure dates. I understand you can transfer vacations booked through June 30 but how soon before will we know if park actually closed for our dates. First 2 weeks of June.
    I am holding out hope will be open.

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