A major change is coming to Walt Disney World Resort hotels in the very near future, and it will affect a lot of guests. No longer will bell services at the resort hotels accept deliveries from third party vendors for STROLLER and ECVs, but guests will need to be present to accept them directly.
UPDATE #2
A few stroller vendors have revealed that Disney has contacted them and advised them that this new policy will go into place on November 2, 2019. It was originally scheduled to begin on October 1, but has since been pushed back for unknown reasons.
UPDATE #1
There has been an update as Garden Grocer has revealed that their delivery services will not be affected by this change. Grocery deliveries are not going to be affected by this new rule coming next week.
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Beginning on October 1, 2019, if guests are going to have anything delivered to their resorts by third-party vendors, they will need to find the time to meet the vendor. Guests will need to meet the vendors for acceptance of delivery and for the return of the delivery if it is a rented item such as a stroller, wheelchair, or ECV.
This does indeed mean that pre-arrival drop-off of items and post-departure pick-up of items is no longer permitted. Bell services will no longer hold items for this reason.
There was a change a while back in which there would be a small fee applied for any packages or items handled by bell services and the front desk. Now, that will not be the case as bell services will not accept the items at all.
Until Disney officially makes this change on their website, anything is possible to change or be altered. Either way, guests should expect and prepare for this change coming on October 1, 2019.
Make sure to get in touch with My Mickey Vacation Travel so they can give you even more details and take all the stress out of planning to create the magic for you.
They will make sure to connect all the dots and get everything in order for your next Disney Cruise Line, Walt Disney World, Disneyland, or any Disney Destination vacation while saving you time, stress, and money.
Join the “I’m So Disney…” group on Facebook to discuss this and many other Disney things with anyone and everyone. Be sure to follow Doctor Disney on Twitter and Instagram as well.



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