Disney Cruise Line has not yet revealed when they will begin sailing again, but they are making preparations for when the time comes. Today, DCL revealed a “Flexible Refund Policy” for guests who are concerned about COVID-19 health situations.
Disney Cruise Line revealed that they know guests are concerned still about the COVID-19 pandemic, but once sailing begins again, they can have some ease brought to them.
Flexible Refund Policy
- Guests who experience one or more of the qualifying scenarios within 14 days prior to embarkation may change their sail date on the same terms as the Cruise Date Flexibility offer. Qualifying scenarios include Guests who:
- Have symptoms of COVID-19
- Have a temperature of 100.4°F or greater
- Have had known exposure to a person with COVID-19 within the previous 14 days
- Have tested positive for COVID-19
- Indicate a high health risk in response to any questions contained in the Disney Cruise Line health questionnaire
- Guests who do not wish to select a new sail date will be provided a full refund without Disney imposed cancellation fees in their original form of payment.
- Guests who experience one or more of the qualifying scenarios and do not contact Disney Cruise Line prior to their cruise vacation will not be able to sail and will receive a full refund without Disney imposed cancellation fees.
COVID-19 Warning
While we are still evaluating the timing, when we return to sailing we will inform you of enhanced health and safety measures – for you, our other Guests, Cast and Crew Members. You will be required to follow all posted instructions when sailing with Disney Cruise Line.
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